Terms and conditions
These terms and conditions – as amended from time to time – apply to all of our services,
By accessing, navigating and using our Website and / or by booking, you acknowledge and acknowledge that you have read, understand and agree to the terms and conditions set forth below (including the privacy statement).
The online booking service is provided only for your personal, non-commercial use, subject to the terms and conditions set out below.
Suppliers can advertise the products and services available for booking and through which Platform visitors can make reservations. By making a booking through Followgreece.eu, you create a contract (legally binding) with the Vendor where you are booking or buying a product or service (where applicable). Once your booking is complete, we act solely as an intermediary between you and the supplier. by transferring your booking details to the relevant Supplier (s) and sending you a confirmation email from the Supplier.
Each Supplier is responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including prices and availability) displayed on our Platform.
Our service is available exclusively for personal use, not for commercial use.
All room rates on Followgreece.eu are listed per room for your entire stay and include VAT. and all other taxes (subject to the possibility of such taxes being changed), unless otherwise stated on our Platform or confirmation email.
The applicable charges and taxes (including tourist / city taxes) may be charged by the Supplier in the event of no-show or cancellation. In case of no-show or cancellation fee the property may charge you applicable taxes.
Guest service (end users) is provided free of charge. A small percentage (15%) is charged to suppliers after the customer’s stay at the accommodation.
Guests can pay in 4 ways:
- a) Directly to the Vendor, in cash, at the accommodation on arrival.
- b) Through secure online payment to the Vendor’s account (bank transfer), provided the Vendor has the capability.
- c) By debit or credit card, provided the Supplier is able.
- d) Followgreece.eu facilitates the payment of the related product or service to and from the Supplier by collecting the price of your reservation through your debit or credit card and returning it to the supplier.
The choice depends on the accommodation policy.
For certain products and services, Followgreece.eu facilitates (through third party payment processors) the payment of the related product or service (eg Payment Facilitation Service) for and on behalf of the Supplier (Followgreece.eu does not act or function as mediator).
The Vendor may, depending on the accommodation policy, require a partial or total advance payment of the booking price.
Correspondence and communication between the visitor and Followgreece.eu is limited to two emails, one before arriving at the accommodation, providing information about their reservation and destination, and one that will be sent after their stay at accommodation, with which you are asked to complete the guest reviews form and star rating.
The platform has a star rating system for Vendors as well as a comment field. These shape not only a Vendor’s popularity among our visitors, but also our customer service history and other booking-related data
In the event that the visitor is damaged due to inadequate compliance with the Company’s obligations in relation to the provision of its services, the Company shall be fully responsible for the total amount corresponding to the total cost of the visitor’s detention as set forth in the confirmation e-mail. of detention. In any other case the Company and its contributors, internal or external, disclaim all liability.
The posting material, whether it be photos or text, has the full legal and moral responsibility for any legal claims by third parties, whether the poster is either a vendor or a visitor.
Followgreece.eu reserves the sole ownership of all the rights, titles and interests of the Platform through which the service is provided
To the extent permitted by law, these terms and conditions and the provision of our services are subject to and will be construed in accordance with Bulgarian law and any dispute arising from these general terms and conditions and our services will be subject solely to the competent courts of Sofia, Bulgaria. The English version of the text, made available on our Platform to the extent permitted by law, is valid, superseded and is final.
About Followgreece.eu and its support companies
The online accommodation booking service followgreece.eu is provided by Followgreece.eu Ltd, a private limited liability company set up under Bulgarian law, with offices at Geo Milev 4 str., 1111 Sofia,
Followgreece.eu has its headquarters in Sofia, Bulgaria, and is supported by many partnering companies (“support companies”) around the world.
By the following Terms and Conditions which refers to “Followgreece.eu”, “we”, “us” or “us” means Followgreece.eu Ltd.